Terms and Conditions

Last updated: January 2025

Welcome to Dung Coconut Basket Boat Tour. These Terms and Conditions govern your use of dungbasketboat.com and our tourism services in Hoi An, Vietnam. By using our website or booking services, you agree to these terms.

1. Business Information

Business Name: Dung Coconut Basket Boat Tour
Address: Group 4, Thanh Nhi Hamlet, Cam Thanh, Da Nang City 56000
Phone: +84 356 303 052
Email: info@dungbasketboat.com

2. Our Services

We provide authentic local tourism experiences including:

Coconut Basket Boat Tour in Cam Thanh Coconut Forest
Lantern Boat Ride in Hoi An
Vietnamese Food Cooking Classes
Vietnamese Lantern Making Classes
Local Taxi and Transportation Services

All services are subject to availability and local conditions.

3. Website Usage

Use the website for lawful purposes only
Do not misuse or disrupt the website
Content is for information and booking purposes

4. Bookings and Reservations

Bookings can be made via website, WhatsApp, phone, or email.

Ensure booking details are accurate
Prices may vary by season or group size
We may refuse or cancel bookings if required

5. Payments

Payments may be collected in advance or on tour day
Prices may change without notice
Extra costs will be communicated clearly

6. Cancellation and Refund Policy

Inform us early for cancellation or reschedule
Refunds follow original payment method
No-shows may not receive refunds

7. Health and Safety

Life jackets are provided where required
Follow all guide instructions
No liability for ignoring safety rules

8. Weather Conditions

Tours may be postponed or cancelled due to unsafe weather.

9. Limitation of Liability

We are not liable for loss or damage arising from tour participation or website use.

10. Intellectual Property

All content belongs to Dung Coconut Basket Boat Tour
Content reuse requires written permission

11. Third-Party Links

We are not responsible for third-party websites.

12. Privacy

Use of this website is governed by our Privacy Policy.

13. Changes to These Terms

Terms may be updated anytime without prior notice.

14. Governing Law

These terms are governed by the laws of Vietnam.

15. Contact Us

Phone: +84 356 303 052
Email: info@dungbasketboat.com