Privacy Policy

Last updated: January 2025

At Dung Coconut Basket Boat Tour, accessible from dungbasketboat.com, your privacy is very important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you use our website or book our services in Hoi An, Vietnam.

1. Information We Collect

We may collect personal information when you contact us, make a booking, or use our website. This may include:

Your name
Email address
Phone or WhatsApp number
Booking details and service preferences
Information you voluntarily provide through forms or messages

2. How We Use Your Information

Respond to inquiries and messages
Process tour bookings and reservations
Provide tours and related services
Improve our website and customer experience
Send important booking-related updates

3. Cookies and Tracking Technologies

Cookies help us understand website usage
You can disable cookies via browser settings

4. How We Protect Your Information

Secure hosting and safeguards
Restricted access to personal data
HTTPS encrypted data transmission

5. Sharing of Information

Provide requested services
Comply with legal obligations
Protect our rights and safety

6. Third-Party Services

We are not responsible for the privacy practices of third-party websites.

7. Data Retention

We retain personal data only as long as necessary or required by law.

8. Your Privacy Rights

Access your personal data
Correct inaccurate data
Request data deletion

9. Children’s Information

We do not knowingly collect data from children under 13.

10. Changes to This Privacy Policy

Updates will be posted on this page with a revised date.

11. Contact Us

Business Name: Dung Coconut Basket Boat Tour
Address: Group 4, Thanh Nhi Hamlet, Cam Thanh, Da Nang City 56000
Location: Hoi An, Vietnam
Phone: +84 356 303 052
Email: info@dungbasketboat.com